Can I pay with a credit card?
Sorry, we do not take credit cards. You may pay with cash or check. We have an ATM on-site for your convenience.
When is the last day I can purchase a tree?
The last day to purchase a tree is December 23
Can I purchase my tree but wait to pick it up?
Yes, you are welcome to choose a tree and pick up anytime before December 23
How do I know which trees are available?
White tagged trees with prices printed on them are for sale. Trees with a red tag are sold. Trees with no tags are not on-sale this year, they need a little more growing time and will be available the next year.
How can I pay for my tree?
You can pay for your tree with cash or check only. There is an ATM located on-site for your convenience. Sorry, we can not accept credit cards. Be sure to bring your tag up to the cashier.
Do you offer refunds?
Sorry, we do not offer refunds. If there is a problem with your tree, please contact us before December 23rd and we’ll surely help. You may also call 714.649.9251.
What do I need to do to come back and pick up my tree?
Please bring both copies of your sales receipt. You can give it to the cutters when they are available.
Do we have to make a reservation to pick out a tree?
Nope! Just come on down to the farm during normal business hours. You can choose any available tree and make your purchase.
I want to go on opening day! What should I know?
We always have quite a large crowd on opening day. Lines can begin forming at 5am. Please do not remove tags on multiple trees in order to compare and make a decision later. This is not fair to the rest of our customers and causes confusion regarding which trees are available.
If we can’t come on opening day, can we come earlier?
Sorry, we can’t allow anyone on the farm before opening day. We have quite a lot of trees to choose from that will be available after the opening day rush.
Do you deliver trees?
Peltzer Pines does not deliver trees, however, we can refer you to an independent delivery service – Holiday Tree Delivery. You may reach them at is 714-903-6544. Please direct all delivery inquiries to Holiday Tree Delivery.